{"id":520434,"url":"\/terms-of-use\/","layout":"standard","version":"2026-05-12T15:32:02.000000Z","blocks":[{"id":5121302,"type":"textBlock","published":1,"size":{"x":12,"y":0},"order":0,"items":[],"properties":{"html":{"id":129141212,"value":"<h2><strong>Privacy Policy\u00a0\u00a0<\/strong><\/h2><p>This privacy policy applies to the Oxfam Belgi\u00eb\/Belgique webshop on the Inker platform. This webshop is part of Oxfam Belgi\u00eb\/Belgique. We attach great importance to the protection of your personal data and process it with care, transparency, and in accordance with applicable legislation, including the GDPR (Algemene Verordening Gegevensbescherming (AVG) \/ R\u00e8glement g\u00e9n\u00e9ral sur la protection des donn\u00e9es (RGPD))\u00a0<\/p><p><strong>Changes\u00a0<\/strong>\u00a0<\/p><p>We may amend this privacy policy. The most recent version is always available on this page.\u00a0\u00a0<\/p><h3><strong>1 Who we are\u00a0\u00a0<\/strong><\/h3><p>This webshop is operated by:\u00a0\u00a0<\/p><p>Oxfam Belgi\u00eb vzw\u00a0\u00a0<br \/>Vier-Windenstraat 60\u00a0\u00a0<br \/>1080 Sint-Jans-Molenbeek\u00a0\u00a0<br \/>BE 0743.875.974\u00a0\u00a0<br \/>RPR Brussel\u00a0\u00a0<\/p><p>E-mail: <a target=\"_blank\" href=\"mailto:info@oxfambelgie.be\" rel=\"noreferrer noopener\">info@oxfambelgie.be<\/a>\u00a0\u00a0<\/p><p>When these terms refer to \u201cwe\u201d, \u201cus\u201d, or \u201cour\u201d, this means Oxfam Belgi\u00eb\/Belgique (hereinafter \u201cOxfam\u201d) in the context of this webshop.\u00a0\u00a0\u00a0<\/p><p>Orders placed on our webshop are processed using the platform Inker, which provides the technical infrastructure for hosting, order management, customer support and integrations with suppliers and delivery partners. \u00a0<br \/>You can find more information in Inkers privacy policy. (LINK <a target=\"_blank\" href=\"https:\/\/inker.be\/privacy\" rel=\"noreferrer noopener\">https:\/\/inker.be\/privacy<\/a>)\u00a0\u00a0\u00a0<\/p><p>Personal data you provide during the checkout process is processed via their platform and subsequently transferred to our internal systems. Once this transfer has taken place, we act as the data controller for subsequent processing activities.\u00a0\u00a0<\/p><h3><strong>2 Scope of this privacy policy\u00a0\u00a0<\/strong><\/h3><p>This privacy policy explains how we collect, use, store and share personal data when you:\u00a0\u00a0<\/p><ul><li><p>Visit our webshop\u00a0\u00a0<\/p><\/li><\/ul><ul><li><p>Place an order\u00a0\u00a0<\/p><\/li><\/ul><ul><li><p>Contact us\u00a0\u00a0<\/p><\/li><\/ul><p>This policy does not replace the privacy policies of third\u2011party service providers (such as Inker or payment providers) that process personal data for their own purposes.\u00a0\u00a0<\/p><h3><strong>3 Personal data we collect\u00a0\u00a0<\/strong><\/h3><p>When you use our webshop, place an order, or contact us, we may collect personal data such as:\u00a0\u00a0\u00a0<\/p><ul><li><p>Identity and contact data (name, email address, phone number)\u00a0\u00a0<\/p><\/li><\/ul><ul><li><p>Order and transaction data (products ordered, order history, amounts)\u00a0\u00a0<\/p><\/li><\/ul><ul><li><p>Billing and delivery data (addresses, country)\u00a0\u00a0<\/p><\/li><\/ul><ul><li><p>Payment-related data (processed by payment providers; we do not store full payment details)\u00a0\u00a0<\/p><\/li><\/ul><ul><li><p>Technical data (IP address, browser type, device information, cookies)\u00a0\u00a0<\/p><p><\/p><\/li><\/ul><p><strong>3.1 Children\u2019s data\u00a0\u00a0<\/strong><\/p><p>Our webshop is not intended for children. We do not knowingly collect personal data from persons under the age of 16 without the consent of a parent or legal guardian.\u00a0\u00a0<\/p><h3><strong>4 Purposes and legal bases for processing\u00a0\u00a0<\/strong><\/h3><p>We process personal data only where permitted by the GDPR.\u00a0\u00a0<\/p><p><strong>4.1 Order Processing and Customer Service, done by Inker\u00a0\u00a0<\/strong><\/p><p><strong>Purpose<\/strong>:\u00a0\u00a0<\/p><ul><li><p>Processing orders\u00a0\u00a0<\/p><\/li><\/ul><ul><li><p>Delivering products\u00a0\u00a0<\/p><\/li><\/ul><ul><li><p>Customer support\u00a0\u00a0<\/p><\/li><\/ul><p><strong>Legal basis:\u00a0<\/strong>\u00a0<br \/>Performance of a contract (Article 6(1)(b) GDPR)\u00a0\u00a0<\/p><p><strong>4.2 Legal and accounting obligations, done by Inker\u00a0\u00a0<\/strong><\/p><p><strong>Purpose<\/strong>:\u00a0\u00a0<\/p><ul><li><p>Invoicing\u00a0\u00a0<\/p><\/li><\/ul><ul><li><p>Accounting\u00a0\u00a0<\/p><\/li><\/ul><ul><li><p>Compliance with tax and legal obligations\u00a0\u00a0<\/p><\/li><\/ul><p><strong>Legal basis:\u00a0<\/strong>\u00a0<br \/>Legal obligation (Article 6(1)(c) GDPR)\u00a0\u00a0<\/p><p><strong>4.3 Marketing, done by Oxfam\u00a0\u00a0<\/strong><\/p><p><strong>Purpose:\u00a0<\/strong>\u00a0<\/p><ul><li><p>Providing information by email and phone on the theme of the product you bought, for example on the activities of Oxfam on Palestine\u00a0\u00a0\u00a0<\/p><\/li><\/ul><ul><li><p>Informing existing customers about\u00a0similar products\u00a0\u00a0<\/p><\/li><\/ul><p><strong>Legal basis:\u00a0<\/strong>\u00a0<\/p><ul><li><p>Soft opt-in (Informing customers about similar products and themes)\u00a0<\/p><\/li><li><p>You can object to marketing at any time.\u00a0\u00a0<\/p><\/li><\/ul><h3><a target=\"_blank\" href=\"https:\/\/inker.be\/privacy\" rel=\"noreferrer noopener\"><strong>5 Processing after data Is downloaded from Inker to Oxfam\u00a0\u00a0<\/strong><\/a><\/h3><p>Once personal data is transferred from Inker to our internal systems, we are responsible for:\u00a0\u00a0<\/p><ul><li><p>Secure storage\u00a0\u00a0<\/p><\/li><\/ul><ul><li><p>Access control\u00a0\u00a0<\/p><\/li><\/ul><ul><li><p>Further processing for analytics and marketing\u00a0\u00a0<\/p><\/li><\/ul><p>This data may be stored in systems such as:\u00a0\u00a0<\/p><ul><li><p>Customer relationship management tools\u00a0\u00a0<\/p><\/li><\/ul><ul><li><p>Email marketing platforms\u00a0\u00a0<\/p><\/li><\/ul><ul><li><p>Secure cloud storage\u00a0\u00a0<\/p><\/li><\/ul><p><strong>5.1 Security measures\u00a0<\/strong><\/p><p>We have taken appropriate technical and organisational measures to protect the personal data we process. We use various adequate security technologies and procedures to safeguard your personal data against unauthorised access, use or disclosure. We ensure that the personal data provided is securely stored in a controlled environment.\u00a0<\/p><p>Specifically, we have taken, among others, the following measures:\u00a0<\/p><ul><li><p>All persons who come into contact with your data in the context of our processing purposes are bound by a duty of confidentiality;\u00a0<\/p><\/li><\/ul><ul><li><p>We use a secure server and network infrastructure;\u00a0<\/p><\/li><\/ul><ul><li><p>We apply a username and password policy for our systems;\u00a0<\/p><\/li><\/ul><ul><li><p>We ensure the encryption of personal data where appropriate;\u00a0<\/p><\/li><\/ul><ul><li><p>We create backups of personal data in order to be able to restore it in the event of physical or technical incidents;\u00a0<\/p><\/li><\/ul><ul><li><p>We inform our employees and volunteers about the importance of protecting personal data.\u00a0<\/p><\/li><\/ul><p><strong>6 Sharing of personal data\u00a0\u00a0<\/strong><\/p><p>We do not sell or share your data, except with the following categories of recipients, only where necessary:\u00a0\u00a0<\/p><p><strong>Inker<\/strong> \u00a0<br \/>You can find more information in Inkers privacy policy- <a target=\"_blank\" href=\"https:\/\/inker.be\/privacy\" rel=\"noreferrer noopener\">https:\/\/inker.be\/privacy<\/a>.\u00a0\u00a0\u00a0<\/p><p>Our webshop may contain links to external websites. We are not responsible for the privacy policy or the content of these websites.\u00a0\u00a0<\/p><p><strong>Oxfam\u00a0<\/strong>\u00a0<\/p><ul><li><p>CRM and marketing providers\u00a0\u00a0<\/p><\/li><\/ul><ul><li><p>Analytics and advertising providers\u00a0\u00a0<\/p><\/li><\/ul><ul><li><p>IT and hosting service providers\u00a0\u00a0<\/p><\/li><\/ul><p>All such parties are bound by contractual obligations to protect personal data.\u00a0\u00a0<\/p><p>You can find more information in our privacy policy( <a target=\"_blank\" href=\"https:\/\/oxfambelgie.be\/privacy\" rel=\"noreferrer noopener\">https:\/\/oxfambelgie.be\/privacy<\/a>) and cookiepolicy (<a target=\"_blank\" href=\"https:\/\/oxfambelgie.be\/cookiebeleid\" rel=\"noreferrer noopener\">https:\/\/oxfambelgie.be\/cookiebeleid<\/a>)\u00a0\u00a0<\/p><h3>7 Data retention\u00a0\u00a0\u00a0<\/h3><p>\u00a0We do not retain personal data longer than is necessary to achieve the purpose for which it is collected, or until the data subject requests that it is no longer used or is erased. The retention period may therefore vary depending on the purpose.\u00a0<\/p><ul><li><p>Order and invoice data: up to 10 years after your last order (legal obligation)\u00a0\u00a0<\/p><\/li><\/ul><ul><li><p>Marketing data: until you object to marketing or consent is withdrawn\u00a0\u00a0<\/p><\/li><\/ul><ul><li><p>Technical and cookie data: limited in time.\u00a0\u00a0<\/p><p><\/p><\/li><\/ul><h3><strong>8 Your rights as a data subject\u00a0\u00a0<\/strong><\/h3><p>Under the GDPR, you have the right to:\u00a0\u00a0<\/p><ul><li><p>Access your personal data\u00a0\u00a0<\/p><\/li><\/ul><ul><li><p>Rectify incorrect data\u00a0\u00a0<\/p><\/li><\/ul><ul><li><p>Request erasure (\u201cright to be forgotten\u201d)\u00a0\u00a0<\/p><\/li><\/ul><ul><li><p>Restrict processing\u00a0\u00a0<\/p><\/li><\/ul><ul><li><p>Object to processing, including marketing\u00a0\u00a0<\/p><\/li><\/ul><ul><li><p>Receive your data in a portable format\u00a0\u00a0<\/p><\/li><\/ul><ul><li><p>Withdraw consent at any time\u00a0\u00a0<\/p><\/li><\/ul><p>To exercise your rights, contact us at <a target=\"_blank\" href=\"mailto:obe.privacy@oxfam.org\" rel=\"noreferrer noopener\">obe.privacy@oxfam.org<\/a>\u00a0\u00a0<\/p><h3><strong>9 Possibility to lodge a complaint\u00a0\u00a0<\/strong><\/h3><p>If you have a complaint about how we handle your personal data, we ask that you notify us. We will then try to find a solution as quickly as possible.\u00a0\u00a0<\/p><p>Oxfam has appointed a Data Protection Officer who oversees the protection of your data. You can contact them regarding GDPR\u2011related complaints at <a target=\"_blank\" href=\"mailto:OBE.privacy@oxfam.org\" rel=\"noreferrer noopener\">OBE.privacy@oxfam.org<\/a>\u00a0\u00a0<\/p><p>Data Protection Authority\u00a0\u00a0<\/p><p>You are, however, also free to lodge a complaint with the supervisory authority:\u00a0\u00a0<\/p><p>Data Protection Authority\u00a0\u00a0<\/p><p>Drukpersstraat 35, 1000 Brussels\u00a0\u00a0<\/p><p>+32 (0)2 274 48 00\u00a0\u00a0<\/p><p><a target=\"_blank\" href=\"mailto:contact@apd-gba.be\" rel=\"noreferrer noopener\">contact@apd-gba.be<\/a>\u00a0\u00a0<\/p>"},"borderRadius":{"id":129141213,"value":"#{text.border.radius}"},"textColor":{"id":129141214,"value":"#{text.color}"},"backgroundColour":{"id":129141215,"value":"#0000"},"truncateHeight":{"id":129141216,"value":null},"padding":{"id":129141218,"value":"6"},"fullWidth":{"id":129141219,"value":"0"},"fullBackgroundColor":{"id":129141220,"value":"#{text.fullBackground.color}"},"published":{"id":129141221,"value":"1"},"conditions":{"id":129141222,"value":"[]"},"template":{"id":129860517,"value":"text"}}}],"properties":{"title":{"id":129141208,"value":"privacy-policy"},"isStorePage":{"id":129141209,"value":"1"},"description":{"id":129141210,"value":"privacy policy"},"ogImage":{"id":129141211,"value":"https:\/\/images.podos.io\/oug71drz56e1rjpc0ly7q1n3qt5s0wpve12l4yb6bb3uqhro.png.png?w=1200&h=auto"}},"labels":[],"published":1,"sitemap":1,"divisionId":433239,"edited":true,"keyPhraseCampaignId":null}